Workflows
A payer-work record that stays coherent from first request to final outcome.
ApprovalHelp focuses on the administrative and evidence workflow between a practice and a payer. The EHR remains the legal chart, prescribing system, and encounter-billing authority.
Eligibility to prior authorization
Attach eligibility evidence to the same payer case, identify the request type, and collect only the missing clinical facts.
Prior authorization to appeal
A denial changes case state; it does not create a disconnected record. Documents, policy sources, communications, and assignments carry forward.
Evidence and verification
Every extracted fact and deadline preserves source, version, confidence, reviewer state, and replacement history.
Patient and practice handoff
A patient grants case-scoped access. The practice works the shared case under its own role controls; access can be revoked without deleting the underlying record.
Payer follow-up
Verified payer response windows and communication receipts drive follow-up. Unknown plan rules become review tasks, not default dates.
Outcome and reporting
Record approval, partial approval, denial, abandonment, recovery, and cycle time without changing the evidence that supported the decision.
Walk through your real payer workflow.
A useful demo starts with one real request type, one role model, and one payer path—not a tour of unrelated modules.
Request a focused demo