POS 02: Telehealth Provided Other than in Patient's Home
Since 2022, POS 02 must be used for telehealth when the patient is anywhere OTHER than their home (e.g., at a clinic receiving telehealth from a specialist).
CMS description
“The location where health services and health-related services are provided or received, through a telecommunication system. Patient is NOT located in their home when receiving health services or health-related services through telecommunication technology.”
When to use POS 02
Since 2022, POS 02 must be used for telehealth when the patient is anywhere OTHER than their home (e.g., at a clinic receiving telehealth from a specialist).
Reimbursement
Facility rate. Modifier 95 typically required. Significant payer variation — some pay non-facility for telehealth, some pay facility rate.
Common billing issues
- Used incorrectly when patient is at home (should be POS 10)
- Missing modifier 95 triggers denial
- Telehealth coverage policy varies wildly by payer
Frequently asked questions
What is POS 02?
Telehealth Provided Other than in Patient's Home. The location where health services and health-related services are provided or received, through a telecommunication system. Patient is NOT located in their home when receiving health services or health-related services through telecommunication technology.
When do I use POS 02?
Since 2022, POS 02 must be used for telehealth when the patient is anywhere OTHER than their home (e.g., at a clinic receiving telehealth from a specialist).
How does POS 02 affect reimbursement?
Facility rate. Modifier 95 typically required. Significant payer variation — some pay non-facility for telehealth, some pay facility rate.
What are common POS 02 billing issues?
Used incorrectly when patient is at home (should be POS 10); Missing modifier 95 triggers denial; Telehealth coverage policy varies wildly by payer.
Related codes
Sources
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