Contact
Reach the right ApprovalHelp channel.
Do not send patient names, clinical facts, member IDs, documents, or other PHI in an initial email. Existing customers should use an opaque case ID and continue sensitive work inside the authenticated product.
Customer support
Account, workflow, billing, or product issues. Start with a case ID and redacted description.
hello@approvalhelp.comSecurity, privacy, and BAA
Report a concern or request the reviewed security and contract materials. Never send PHI in the first message.
hello@approvalhelp.comEnterprise
Procurement, implementation, SSO/SAML, negotiated support, and controlled integration scope.
enterprise@approvalhelp.comApprovalHelp is operated by DenialHelp, LLC.