About ApprovalHelp
Payer work deserves a coherent system of record.
ApprovalHelp is a DenialHelp, LLC product for the operational work between a clinical decision and a payer outcome. It keeps the request, evidence, policy, task, deadline, communication, consent, billing reference, event history, and result attached to one accountable case.
Focused scope
Eligibility, prior authorization, denials, appeals, payer communications, deadlines, and outcomes. Not charting, prescribing, telehealth, referrals, or encounter billing.
Human accountability
Extraction and drafting accelerate work; a qualified user verifies facts, dates, criteria, and submission decisions.
Truthful maturity
A workflow or integration is described by its evidence-backed state. Planned work is never presented as live capability.
Two products, one consented handoff
DenialHelp serves individuals navigating a denial. ApprovalHelp serves practices doing payer work. They remain distinct products and brands. When a patient chooses to share a case with a practice, access is explicit, auditable, and revocable; the case is not copied into a shadow record.
Safety before automation
Unknown payer rules stay unknown. A candidate deadline carries its source and confidence. Destructive retention stops for legal review or legal hold. Raw PHI does not fall back to an unapproved model path. High-impact actions require the right role and, where needed, recent authentication.
How the product is governed
Claims
Quantitative public claims require an owner, evidence locator, population, review date, and expiry.
Vendors and AI
Approved data classes and contract boundaries live in registries used by both runtime gates and public disclosure.
Cases
A deterministic state model prevents impossible transitions and preserves durable, hash-linked event evidence.
Operations
Privileged jobs declare ownership, idempotency, concurrency, retry, dead-letter behavior, credentials, alerts, and runbooks.
See the payer-work flow
Use a product demo to evaluate the case model, role boundaries, verification states, and integration maturity against your actual workflow.