Dermatology prior authorization at Elevance Health
PA workflow, documentation criteria, and peer-to-peer prep — for prescribers and PA staff
Elevance Health dermatology PA at a glance
Elevance Health reviews dermatology PA submissions against its medical policy library, with rules drawn primarily from AAD (American Academy of Dermatology) + NPF (National Psoriasis Foundation) for psoriasis. Elevance Health-specific context: Operates Anthem BCBS in 14 states. Owns Carelon (formerly AIM) which manages utilization for specialty drugs and advanced imaging. State complaint route is to the state insurance department where the policy was issued.
Documentation packet — what to send
- Diagnosis with ICD-10
- Severity score (PASI, BSA, IGA for psoriasis; EASI, IGA for AD)
- DLQI quality-of-life score
- Prior therapies tried: topicals, phototherapy, oral systemics
- Reason for discontinuation of each prior therapy
Common denial patterns to pre-empt
Patterns observed in dermatology across payers, and where Elevance Health's book of business overlaps:
- Psoriasis: PASI / BSA / IGA severity thresholds not met (typically PASI ≥10 or BSA ≥10%)
- Atopic dermatitis: severity score (EASI ≥21) not documented
- Step therapy through topicals / phototherapy first
- Quality-of-life impact (DLQI ≥10) not documented
- Special sites (face, scalp, hands) not flagged
- Step therapy
Appeal angles when Elevance Health denies
- AAD-NPF guideline citation for psoriasis
- AAD Atopic Dermatitis guideline citation
- DLQI severity argument
- Special-site involvement (face, hands, genitals) supporting expedited biologic
Peer-to-peer prep
- Have photos / clinical findings ready
- Quote the AAD-NPF guideline by year and recommendation grade
- Document failed phototherapy explicitly (NB-UVB, sessions, response)
- For DLQI: state the score AND the specific functional impacts patient reports
Drug-specific PA criteria at Elevance Health
Deep dives on each drug's PA criteria at Elevance Health:
Frequently asked questions
What documentation does Elevance Health need for dermatology prior authorizations?
Elevance Health's PA packet for dermatology typically includes: Diagnosis with ICD-10; Severity score (PASI, BSA, IGA for psoriasis; EASI, IGA for AD); DLQI quality-of-life score; Prior therapies tried: topicals, phototherapy, oral systemics. AAD (American Academy of Dermatology) + NPF (National Psoriasis Foundation) for psoriasis citations strengthen the submission.
What's the turnaround at Elevance Health?
Elevance Health standard decision: 30 days. Expedited (urgent care): 72 hours per 45 CFR §147.136. Internal appeal window if denied: 180 days.
Which dermatology drugs does Elevance Health most often PA-restrict?
Top targets in dermatology: adalimumab, ustekinumab, secukinumab, guselkumab, risankizumab. Each follows the per-drug step therapy + documentation requirements published in Elevance Health's medical policy library.
How do I prep a peer-to-peer with Elevance Health in dermatology?
Have photos / clinical findings ready Quote the AAD-NPF guideline by year and recommendation grade Have the policy URL and the patient's chart open before the call.
Generate a Dermatology PA packet
Open ApprovalHelp — generate a dermatology PA packet tailored to Elevance Health's criteria, with prescriber attestation and supporting citations pre-filled.
Get started →Contact: hello@approvalhelp.com