Pharmacy Benefit Manager
Express Scripts (Cigna)
Express Scripts is Cigna-owned. Operates Accredo specialty pharmacy. Major book of business in commercial + Medicare Part D.
Parent
Cigna (since 2018)
US claims share
~24%
What this PBM does
Pharmacy benefit administration for Cigna commercial + many large-employer self-funded plans. Runs Accredo specialty pharmacy.
Common complaints
- Accredo specialty pharmacy required for many specialty drugs
- Formulary changes mid-year
- Prior-auth processing delays
Frequently asked questions
What is Express Scripts (Cigna)?
Pharmacy benefit administration for Cigna commercial + many large-employer self-funded plans. Runs Accredo specialty pharmacy.
Common patient complaints?
Accredo specialty pharmacy required for many specialty drugs; Formulary changes mid-year; Prior-auth processing delays.
Other PBMs
Visit Express Scripts (Cigna)
Visit https://www.express-scripts.com for member services.
Get started →Contact: hello@approvalhelp.com